Shipping Policy
At SoundScapePrintz we aim for our shipping process to be as quick and easy as possible. For clarity on your order please examine our shipping policy.
Order Processing Time
As all orders are custom designed, orders go through a design and production stage before they are shipped.
Typical shipping times are:
4 to 6 business days for US orders
5 to 10 business days for international orders.
Extended timeframes may occur during peak periods, holidays, or high order volumes.
The design stage begins once payment has been successfully completed.
After production has started, changes or cancellations are not always possible.
Shipping Estimates
Delivery timeframes shown on our website, at checkout, or through tracking updates are estimates only and are not guaranteed.
Shipping times can vary based on:
• Your delivery location and region.
• Courier performance and local delivery services.
• Customs clearance (if required).
• Busy periods such as holidays or sales events.
Delivery durations may differ depending on the product and destination.
Courier Delays and External Factors
Once your order has been dispatched, it is handled by third-party shipping carriers.
We are not responsible for delays caused by:
• Courier backlogs or distribution centre congestion.
• Customs checks or import procedures.
• Severe weather or transport disruptions.
• Public holidays impacting delivery schedules.
• High-volume periods such as major sales or festive seasons.
• Missed delivery attempts by the carrier.
• Delays in tracking updates or scan timing.
• Industrial action or transport interruptions.
• Any other factors outside of our control.
Tracking Information
If tracking is available for your order, details will be provided once your item has been shipped.
Please allow some time for tracking updates to appear, as some carriers may take longer to register the first scan.